Customer Service Representative
Vermont Telephone Company, Inc. seeks several Customer Service Representatives to work full-time in Springfield, VT. We can teach you how to use our computers, data screens, and telephones, but you need to start with a strong desire to deliver 'best-In-Vermont' customer service to VTel customers.
Base compensation is $27,040, plus significant bonuses based on sales and customer service performance. Successful sales people can earn up to 20% of the base compensation in bonuses. Candidates for this unique opportunity should be prepared to train with us on a temporary basis to ensure mutual compatibility. Successful candidates will also receive a highly competitive cafeteria menu of 401K, life insurance, and health insurance benefits.
Field Sales Representative
Reports to Director of Sales and Marketing, VT Telephone
Develop and retain business relationships with residential and small business customers within the 14 telephone exchanges for Vermont Telephone Company, and/or within VTel Wireless territory.
Duties and responsibilities
Candidate will have a two or four year college degree.
This role requires employee to work independently in a self-directed manner, creating a daily schedule, conducting independent activity and reporting progress to goal activity Employee communicates regularly with customers and team members, requiring excellent communication skills by phone and in person. Work product may be delivered as written, verbal and projected presentations. Proficient use of MS Excel, PowerPoint, Word, is required.
Able to work days, and some evening hours.
Candidate must possess a valid driver’s license.
Field Sales Representative works primarily in residential and commercial customer settings, which may include a household or office. Employee may sit or stand in various settings to present offerings to customer. Additionally, employee may be at a computer work station for long periods of time. Work may also require travel by car, and accessing work sites on foot or motorized vehicle.
Employee may lift and deploy network equipment, which may be transported or carried by hand to end location. Extensive lifting is not required.
VTel is in the process of creating a state-of-the-art 10-Gig fiber network, and we are looking for experienced IP Network Technicians to support this network. You will join a team of experienced technicians maintaining an advanced Ethernet-based network. This includes voice service, high-speed broadband, and IPTV. This is an opportunity for an individual to help transform our network from the old TDM infrastructure to the new IP Ethernet world. This position requires the ability to troubleshoot and maintain data networks, and assess service capacity needs to meet customer demands.
Internet Support Staff
Main Job Responsibilities:
The Network Engineer role encompasses a wide range of responsibilities including network design strategy, network engineering, implementation, migration planning, service design, proof of concept testing, optimization services, and development of training.
This position will be required to work in a consultative manner with vendors, project management, product development, sales engineering, customer services, and systems engineering to scope and deliver professional service projects, which can include the following responsibilities:
Any of the following desirable:
Several Wireless Specialists are needed to work part-time in Springfield, VT for our VTel Wireless division. Candidates should be familiar with and interested in consumer electronics and internet services. Candidates should be excited to explain to customers how our 4G/LTE wireless technology works and also troubleshoot any issues customers may have.
Candidate should have a combination of a strong desire to deliver 'best-In-Vermont' customer relations and a deep interest in the product.
Primary functions will include:
Position is available part-time with flexible hours. Saturdays may be required in the future.